Frequently Asked Questions

What do I need to hire a car?

To book your car, all you need is a credit or debit card. When you pick the car up, you’ll need

  • The main driver’s credit / debit card, with enough available funds for the car’s deposit.
  • Each driver’s full, valid driving licence, which they’ve held for at least 12 months (often 24).
  • Your passport and any other ID the car hire company needs to see.

Please make sure you check the car’s terms and conditions as well.

Are there any additional charges?

Our company tries to provide a car rental service with “all inclusive” system. But you will have to pay for extras, e.g. child seats, additional insurance, additional driver, to a rental company while picking up a car. All compulsory fees (without additional charges) that you have to pay on site will be indicated in your voucher while booking.

Can I book additional extras?

Yes, you can rent a car equipped with:

  • an infant safety seat
  • a child safety seat
  • GPS navigation device

Also, you can rent a car with the second driver

P.S. You should make reservation for the additional equipment at the same time with your main request.
Payment for additional extras should be made on site when you pick up a car.

Can I drive into another EU country?

You are allowed to drive to the neighboring countries.

Can I pick up a rental car in one city and drop it off in another city?

Yes, you can do it. Please, contact us to obtain more specific information and calculate the cost

Can I receive a refund for the unused time?

No. In any case, if you return a rental car early, no refunds can be given for unused time.

Can I rent a car with my friend?

Yes. The second driver must be added to the rental agreement.

Do you have driving requirements?

Yes. You must be aged 25 or over to rent a car and have held a driving licence for at least 2 years. Maximum driver’s age is 75 years old. If you are from Russia: your driving licence that was issued in your home country remains valid throughout the Europe, so you don’t need an international driving licence.

Do you have requirements to the returning car?

A car should be returned in the same condition as it was rented. Some light spots of dirt are permissible and acceptable. A rental company has a right to charge you for car washing or dry cleaning in case if your rent car is too dirty outside and/or inside.

Do you require a deposit to rent a car?

All car rental companies require a holding deposit. The required deposit amount includes a deductible for the current vehicle class, an amount of car rent and additional options (super insurance, equipment). In case, if you purchase a super insurance, then a deductible will be reduced. A rental company always holds a deposit. If your returned car shows no sign of serious damage, penalties, fuel shortage and other defects, you will get your deposit back within 14 working days.